| CheckFaxRDC | CheckScanRDC | Consulting | About Us |
|
| Business Process Re-engineering Credit and Debit Cards Litigation Support Managing Channels of Distribution Market Opportunity Assessment Mergers and Acquisitions Payment System Remote Deposit Capture Strategy Consulting System and Operations Planning |
Payment Systems • Assisted the United States Postal Service in responding to a Congressional inquiry concerning the feasibility of cashing federal, state, and local government checks at local post offices. The inquiry was motivated by a desire to improve the availability of reasonably priced check cashing for individuals who lack bank accounts. The study projected likely use at various price levels and identified the areas and post offices where demanded was likely to be the greatest. Various delivery scenarios from manual to totally electronic were explored, financial projections prepared, and the impact on the USPS and its service to existing customers evaluated. • Recommended that a thrift, with offices in various parts of the country, outsource item (check) processing to a national vendor rather than re-engineer regional processing centers. The evaluation was based on cost, quality of customer service, and ability, longer term, to take advantage of vendor-supplied telecommunications and image technology. |